get the competitive edge with customer reviews
Online reviews are a crucial part of your business’s success in the digital age. Customers rely on these reviews when researching products and services, so ensuring that your business is generating consistent positive reviews will help make sure they choose you over your competitors. Whether it’s Google, Facebook or an industry specific review website – enCOMPASS’s review generation service will make sure your business is generating positive reviews on a consistent basis. While this sounds like an overwhelming task, enCOMPASS has a solution that can help automate all of this so that you can focus on your business.
Why Online Reviews Matter
Customers rely on reviews when making a purchase decision
Build trust with your potential customers
Positive, consistent results can improve SEO
- Online customer reviews are a strong signal to search engines that communicate trustworthiness and authority.
Get real customer feedback to improve your products and services
- Both positive and negative reviews can give you impactful feedback to improving your products and services or solving any issues.
How Review Generation Works with enCOMPASS
Our review generation services allow you to experience the benefits of online reviews with little to no effort required on your end. Our platform makes it easy to send out automated review requests via text and e-mail to customers after they have interacted with your business.
Our team will work with you based on your specific business goals to determine which review sites will be most beneficial. While Google and Facebook are the most common, we can also incorporate other popular review sites like Yelp, or industry-specific websites like Home Advisor.
Review requests can be triggered when a customer checks in at your location, leaving the process completely automated. Alternatively, you can manually add customers on an individual basis or in bulk using our Import Contacts template.
enCOMPASS will set up custom e-mail and text templates that are sent to each customer encouraging them to provide a review on the platforms most important to your business. By sending review requests to new customers, you can ensure that your business always has recent and positive reviews. We can even set up automatic review replies so that you don’t have to!
These reviews are collected in a single dashboard that allows you to keep track of the progress of your review generation efforts and reply directly to reviews from multiple platforms in one place – saving you time to focus on your business. Automated alerts keep you aware of any new reviews so that you can address them in a timely manner, ensuring negative reviews are handled promptly.
It’s time to get the competitive edge you need and enCOMPASS Advertising Agency can help! Contact us today to get started.