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Review Management

Online reviews are a crucial part of your business’s success in the digital age. Customers rely on these reviews when researching products and services, so ensuring that your business is generating consistent positive reviews will help make sure they choose you over your competitors. Whether it’s Google, Facebook, or an industry-specific review website, enCOMPASS’s review management service will help your business generate positive reviews on a consistent basis. While this sounds like an overwhelming task, enCOMPASS has a solution that can help automate all of this so that you can focus on your business.

Review Management in Charlotte, NC

Why do online reviews matter?

  1. Customers rely on reviews when making a purchase decision. 93% of consumers say online reviews impact their purchasing decisions. (Source)
  2. Reviews build trust with your potential customers. 90% of respondents claimed positive online reviews influenced their buying decisions. (Source)
  3. Positive, consistent reviews can improve SEO. Online customer reviews are a strong signal to search engines that communicate trustworthiness and authority.
  4. Get real customer feedback to improve your products and services. Both positive and negative reviews can give you impactful feedback to improving your products and services or solving any issues.

The enCOMPASS review management process:

Review Management Easy Benefits

Experience the benefits of online reviews with little to no effort required on your end; saving you time to focus on your business

Review Management Review Sites

Determining which review sites will be most beneficial, whether it’s Google, Facebook, Yelp, or industry-specific websites like HomeAdvisor

Review Management Review Requests

Sending out automated review requests via text & email after a customer has interacted with your business, or manually adding customers individually or in bulk

Review Management Dashboard

Collecting reviews in a single dashboard, allowing you to track progress & reply directly to reviews from multiple platforms in one place

Review Management Automated Alerts

Keeping you aware of any new reviews so that you can address them in a timely manner, ensuring negative reviews are handled promptly

Get the competitive edge with customer reviews.

Our review management service allows you to experience the benefits of online reviews with little to no effort required on your end. Our team will work with you based on your specific business goals to determine which review sites will be most beneficial. Then, enCOMPASS will set up custom email and text templates that are sent to each customer encouraging them to provide a review on the platforms most important to your business. By sending review requests to new customers, you can ensure that your business always has recent and positive reviews. We can even set up automatic review replies so that you don’t have to!

It’s time to get the competitive edge you need and enCOMPASS Advertising Agency can help! Contact us today to get started.

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Have we piqued your interest, and you want to learn more? While you can reach out to us anytime, we understand that you may want to do some additional digging on your own. Check out our resources below to stay up-to-date on the latest digital marketing insights, to see how we’ve helped our clients grow their businesses, and to learn more about how our IMI Dashboard can benefit you.

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Your wins are ours, too.

I trust enCOMPASS Agency completely! They are true partners and have helped to increase our sales every year we have worked together. There is no other digital marketing company around that can provide the all-encompassing expertise and dedication like they have.

Gary Porter
Automotive
Gary Porter

We've worked with dozens of advertising firms over the years and none have been as good as enCOMPASS. Regardless of who we work with, the attention to detail and customer service never changes. Their strategies are sound and their execution is professional.

Jason Ramsey
Hair Restoration
Jason Ramsey

I can tell you our experience with enCOMPASS has been an absolute game-changer. In the 8 years we’ve worked with enCOMPASS, their great design team has built us not one, but two award-winning websites. Our business has more than doubled our previous 16 years combined.

Gary Long
Hair Restoration
Gary Long

Great organization that we have partnered with for years to manage our PPC, SEO, redirects, geofencing, and more! Always quick and responsive, always helpful. I highly recommend enCOMPASS to anyone looking for an outside digital advertising/marketing planning agency to support your growing business.

Sean Paprocki
Trailer Dealer
Sean Paprocki

What a pleasure they are to work with!!! It’s a wonderful feeling to be heard! Everything I had asked them to do was done! Ali is always there to answer my questions and concerns. It was a great business decision. Use them!!

Christine Pusateri
Hair Restoration
Christine Pusateri

enCOMPASS is the strategic partner I've always wanted. Since we started working with them our business has grown to a whole new level. We are getting inquiries from companies who never noticed us before. They have made marketing turn-key for us, which allows me to focus on the business.

Jaime Daniell
Recruiting & Staffing
Jaime Daniell

The enCOMPASS team is exceptionally thoughtful and dedicated to helping our brand succeed. I've worked with a lot of agencies throughout my career, and none have taken the time to really explain initiatives and efforts in a way that I can understand. They truly speak to the customer with their best interest at heart.

Katie Harton
Financial Services
Katie Harton

The team at enCOMPASS Advertising have met our companies needs and contributed greatly to our growth and clarity of message. They are consistently great thought partners. Follow through and customer service are exceptional.

James Blakey
Financial Services
James Blakey
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